NSW Fair Trading

NSW Fair Trading safeguards the rights of all consumers and advises business and traders on fair and ethical practice. NSW Fair Trading also offers a wide range of services to protect the community and businesses throughout the State of NSW.

NSW Fair Trading provides services directly to individuals and businesses to create a fair, safe and equitable marketplace. The laws NSW Fair Trading administers set the rules for fairness in the countless daily transactions between consumers and traders.

NSW Fair Trading investigate unfair practices and ensures that the products sold in NSW are safe and meet their regulations and safety standards.

NSW Fair Trading also register co-operatives and associations, and issue occupational licences so consumers can trust the people they are dealing with.

Further Information

For general enquiries, please call 13 32 20 or if you are overseas, call +61 2 9895 0111 during business hours (8:30AM to 5:00PM, Monday to Friday).

Alternatively if you have a specific enquiry or would like to lodge a complaint, please visit the contact information on the Fair Trading website.

For more information regarding the services and role of NSW Fair Trading, please visit the NSW Fair Trading website at www.fairtrading.nsw.gov.au