Progress Update - September 2014

The Taskforce meets fortnightly. 

Meetings are currently focused around each of the themes outlined in the Terms of Reference (Service Transformation, Big Data and Information Sharing, Digital Workplace, and Cultural Shift). Digital community engagement is also being considered.

At the meetings, representatives from across NSW Government have presented on specific digitally-enabled projects. Encouragingly, there are already various initiatives and services where digital technologies and a user experience mindset have been adopted – with strong results. The aim is to use these case studies to identify systemic barriers and enablers and to determine the action required to accelerate change throughout NSW Government. 

Consultants, Nous Group, have been engaged to investigate digital programs in other jurisdictions and the common characteristics of high performing digital governments. Nous Group will also help develop the vision and roadmap for digital government in NSW. This includes identifying specific areas of focus for NSW Government. 

A range of consultation activities are taking place during September - with the public sector, research and industry sectors, and the broader community.

The Office of Finance and Services, with the assistance of Waterfield Consulting (as facilitators), has run two of the three scheduled stakeholder workshops with representatives from the public sector, research and industry sectors. Participants were very enthusiastic about the transition to digital government and exchanged their views on priority initiatives and methods for accelerating the transition. User experience was a focus at both workshops to date.

A community consultation event was held on Saturday 13 September 2014, where people from a cross-section of the community provided their perspectives on the transition to digital government.

We invited NSW residents to participate in the 'Digital Government - what do you think?' survey, which was open from 12 to 29 September 2014. The survey was designed to elicit community interests and concerns, and preferred modes of communication for an ongoing conversation about digital government.