Public Warning - Luke Vincent Rigby Trading Unregistered As Decorative Perfection Concreting

NSW Fair Trading Commissioner Rod Stowe today warned consumers not to deal with Luke Vincent Rigby trading under the unregistered business name, Decorative Perfection Concreting.

Mr Stowe said Fair Trading was concerned Mr Rigby may be seeking to trade without a licence depite him and his associated companies being convicted in 2015 of a number of offences under the Australian Consumer Law and Home Building Act 1989.

"Mr Rigby is still under investigation by Fair Trading," he said.

Laws that commenced last year now provide courts with the option of imposing a custodial sentence of up to 12 months for second offences relating to unlicensed contracting.

Mr Rigby and two companies of which he was a sole director, Mastercrete Concrete Constructions Pty Ltd and Miami Pools Newcastle Pty Limited, were collectively ordered to pay $16,598 fines and costs by Newcastle Local Court on 24 April 2015. Compensation of $4,500 was awarded to one consumer.

Mr Rigby and his companies contracted to do various pool and concreting work for a number of consumers in the Hunter Valley region and failed to carry out the work and/or failed to return monies owed. Mr Rigby was also issued with four penalty infringement notices worth a total of $4,000 for Home Building Act breaches. Three were issued in 2011 and one in 2012. Mr Rigby’s contractor licence for general concreting was cancelled by Fair Trading on 23 April 2015.

Mastercrete’s contractor licence in general concreting was suspended on 20 January 2014 for unpaid Consumer, Trader and Tenancy Tribunal orders. Mastercrete Concrete Constructions Pty Ltd is now de-registered.

Mr Rigby has a history of threatening consumers who complain about the quality of his work.

On 12 March 2014, Mr Rigby was convicted and fined $1,000 by Belmont Local Court for using a telecommunications device to threaten and intimidate a consumer who had asked him to finish a job.

Mr Stowe said consumers should only deal with licensed traders for categories of work requiring such authorisation and should verify licence details at or call13 32 20.

Anyone who has had problems in their dealings with Luke Vincent Rigby and his companies, or has information about their continued operation should contact NSW Fair Trading. You can lodge a complaint on the website or at any Service NSW Centre.

Luke Vincent Rigby

Image: Luke Vincent Rigby