Fair Trading responds to over 7 million requests from the NSW community each year safeguarding consumer rights and advising business and traders on fair and ethical practice.
NSW Public Works plans, designs, maintains, conserves and oversees construction of the majority of the NSW’s public infrastructure, delivering millions of dollars worth of infrastructure to the NSW community each year.
NSW Procurement identifies and delivers purchasing-related savings and efficiencies across the whole of NSW Government.
The Department of Finance and Services works to ensure the NSW Government’s information and communication technology strategies and programs meet the needs of the people of NSW.
ServiceFirst delivers customer-focussed, efficient and reliable shared corporate services to NSW Government agencies. Services include payroll, IT support, accommodation and financial services that aim to streamline office processes and provide value for money.
State Records manages the NSW State archives collection and provides guidelines on the management of official records.
StateFleet is a full service fleet leasing organisation offering a host of services and programs specifically to offer Fleet Management, Accident Management, Vehicle Leasing and ExtraCar - Short Term Rental services.
Land and Property Information (LPI), a division of the Department of Finance & Services, is the key provider of land information services in New South Wales.
The Metropolitan Water Directorate leads a whole-of-government approach to water planning for greater Sydney and the lower Hunter; provides policy advice on water industry competition and reform; delivers recycling funding and support; and implements the Water for Life education and engagement program.
The Office of State Revenue (OSR) administers State taxation and revenue programs for and on behalf of the people of NSW. OSR collects revenue and outstanding fines, helps develop policy and implement legislation.
These policies and guidelines are provided as information for New South Wales government agencies. Their purpose is to assist with planning, managing and implementing Information and Communications Technology (ICT) in a manner consistent with the New South Wales Government ICT Strategic Plan.
Please note the guidelines are continually being reviewed and updated.
Email NSWICT@services.nsw.gov.au if you require further information on the status of any guideline.